Online Surveys

Quality Fieldwork can manage and deliver questions via the web, providing more control and flexibility. To facilitate this we use the Snap WebHost Service. The software allows us to create and schedule invites and automatically sends reminders to non-respondents. All respondent replies can be captured even if the survey is abandoned and code lists can be filtered to reflect replies to previous questions. Respondents are empowered to suspend a survey and resume at a more convenient time.

Response management:

  • Schedule invites and reminders
  • Track and amend bad email addresses
  • Automatically remove those respondent who refuse
  • Provide secure questionnaire logins
  • Include seed data from databases
  • Allocate sub-sample and overall quotas
  • Allow respondents to save partially completed questionnaires
  • Instant or batched return of respondent replies
  • Recover partial completions at close of survey
  • Instantly forward responses to Snap WebHost Analysis
  • Provide logins for clients to monitor progress 24/7

Questionnaires include:

  • Single response (radio buttons)
  • Multiple responses (check boxes) with optional exclusive answers (such as 'none of the above') and maximum/minimum number of answers
  • Routing - using either skip logic or preconditions
  • Text substitution (sometimes known as response piping) of prior questions and/or seeded data and/or calculated values
  • Answer masks: hide or allow inappropriate answer choices based on choices already made
  • Open questions recording text, or numeric quantity, or date, or time
  • Use patterns to validate complex data formatting (e.g. email addresses, postals codes, etc)
  • Uses patterns to allow flexible inputs (e.g. worded form of numbers: 'one' in place of '1', 'two' in place of '2' etc.)
  • Use patterns to tidy inputs (e.g. remove currency symbol from monetary accounts, read 21k as 21000 etc.)
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